Shipping policy

Thank you for choosing AnnysTradition for your bespoke, unique creations! We are delighted to offer worldwide shipping on all orders.

Order Processing Time

All our products are carefully handmade with attention to detail. Due to the nature of our crafting process, please allow 1-3 weeks for your order to be processed before it is shipped. We appreciate your patience as we ensure that each item meets our high-quality standards.

Shipping Duration

Once your order has been processed, we ensure to get it to you as swiftly as possible. The shipping and delivery times differ based on your location:

• Within Nigeria:
  • Shipping Time: 2-3 business days
• International Orders:
  • Shipping Time: 4-5 business days

Please note that these times are estimates, and actual delivery may vary depending on factors such as customs clearance, local postal services, and other unforeseen circumstances.

Order Tracking

For your convenience, we provide order tracking information once your package is shipped. You will receive an email with a tracking number, allowing you to monitor the progress of your order in real-time.

Customs and Duties

For international orders, please be aware that customs duties and taxes may be applicable based on your country’s regulations. Any additional charges incurred during the customs process are the responsibility of the customer.

Shipping Address

Please ensure that your shipping address is accurate and complete to avoid any potential delivery issues. We are not responsible for items delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

In the unfortunate event that your package is lost or stolen during transit, please contact our customer support team at support@annystradition.com. We will work diligently with the shipping carrier to resolve the issue and ensure your satisfaction.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy page.

At AnnysTradition, we are committed to providing you with exceptional products and service. If you have any questions or concerns regarding your order or our shipping policy, feel free to reach out to our customer support team at support@annystradition.com.