At AnnysTradition, we take pride in creating custom-made orders tailored to your preferences. Due to the unique nature of our business, we do not accept returns, refunds, or exchanges on personalised items except in the occurrence of:
Inaccurate Size or Incorrect Order
If you receive an item with an inaccurate size or if there is an error in your order, we understand the importance of making it right. In such cases, we will process part refunds within 3-5 business days. Please contact us promptly with details of the issue, and we will guide you through the resolution process.
Damaged Items
We take great care in packaging our products to ensure they reach you in pristine condition. However, in the rare event that your order arrives damaged, please contact us immediately. Provide proof of the damage, such as clear photographs, to facilitate a swift confirmation process. Once verified, we will initiate the refund to your original payment method.
Contact Us
For any concerns related to inaccurate sizing, incorrect orders, or damaged items, please reach out to our customer support team at support@annystradition.com. We are here to assist you and ensure your satisfaction with your experience.
No products in the cart.